-
Effective Management of Service Charge Arrears
Darren Bagnall of Manage Your Block explains how to effectively manage your service charge arrears. Effective service charge collection is crucial to the running of a block. Arrears are quickly felt by property managers and residents alike; through reduced levels of maintenance and a scale back on larger projects. This leads to disgruntled leaseholders, stressed…
-
Is Your Documentation New Year Ready?
Darren Bagnall of Manage Your Block provides some insight into making sure your documentation is ready for the New Year. One of the major perks of utilising Manage Your Blockโs software is being able to organise and safely store your documentation. This includes leases, policies, procedures, inspection reports, insurance policies, works orders, receipts, invoices, service…
-
Are Your Documents Safe & Stored Correctly?
Darren Bagnall of Manage Your Block looks at the importance of ensuring your documents are stored correctly. Picture the scene: Youโre the Director of an RMC and today is not a good day. The buildingโs been flooded which has caused water damage to multiple flats, issues with access for the whole building and no one…
-
What Should be Reported to an RMC Director, and When?
Darren Bagnall of Manage Your Block looks at the issues that need to be reported to an RMC Director.
-
Utilising the Alerts Function in Manage Your Block: A Guide for RMC Directors
Rich Smeeton from Manage Your Block focuses on using the Alerts Function in the MYB software.
-
Freehold vs Leasehold
Darren Bagnall from Manage Your Block discusses the differences between freehold and leasehold. Land ownership law is a complicated thing; with leasehold and freehold properties available and not too much information about the differences being made clear at the point of sale. The issue gets even more complicated when it comes to purchasing a flatโฆ…
-
Social Media & Modern Customer Service
Darren Bagnall from Manage Your Block looks at the role social media plays in customer service. The importance of social media in marketing is well known, but have you ever thought about utilising the same platforms to provide incredible customer service? According to Social Media Today โ1 in 3 social media users prefer social media…
-
Finding the Right Property Managing Agent for Your Block
Darren Bagnall from Manage Your Block provides an insight into finding the right property managing agent for your block of flats. As a leaseholder you have a few choices when it comes to who should be managing your block. You can take on the responsibility yourself as part of an RMC or by following the…
-
Simple, Effective Software for RMCs
Darren Bagnall from Manage Your Block explains how the Manage Your Block software is the simple, effective software solution for RMC’s. With this monthโs focus on facilities, we wanted to highlight our software as a communal facility for any residents involved in the management of their block. Manage Your Block has been brilliantly designed by…
-
Handling Neighbourly Disputes
Darren Bagnall from Manage Your Block explains how to handle neighbourly disputes. As a property manager you may be used to wearing several hats in one day, but the one labelled โmediatorโ may be one that youโd rather avoidโฆ Being a property manager means being a people manager. Each unit you take responsibility for represents…
-
Why Have Flats Insurance Premiums Increased in 2021?
Rich Smeeton from Manage Your Block explains why Flats Insurance Premiums have started to increase in 2021.
-
Setting Up a Fool-Proof Maintenance Programme
Darren Bagnall from Manage Your Block explains how to set up a fool proof maintenance programme for your block of flats. When you think of looking after a block of flats, the first thing that comes to mind is handling maintenance issues- not just as a legal and statutory requirement but also as an essential…