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  • Are Your Documents Safe & Stored Correctly?

    Are Your Documents Safe & Stored Correctly?

    Darren Bagnall of Manage Your Block looks at the importance of ensuring your documents are stored correctly. Picture the scene: You’re the Director of an RMC and today is not a good day. The building’s been flooded which has caused water damage to multiple flats, issues with access for the whole building and no one…


  • What Should be Reported to an RMC Director, and When?

    What Should be Reported to an RMC Director, and When?

    Darren Bagnall of Manage Your Block looks at the issues that need to be reported to an RMC Director.


  • Utilising the Alerts Function in Manage Your Block: A Guide for RMC Directors

    Utilising the Alerts Function in Manage Your Block: A Guide for RMC Directors

    Rich Smeeton from Manage Your Block focuses on using the Alerts Function in the MYB software.


  • Freehold vs Leasehold

    Freehold vs Leasehold

    Darren Bagnall from Manage Your Block discusses the differences between freehold and leasehold. Land ownership law is a complicated thing; with leasehold and freehold properties available and not too much information about the differences being made clear at the point of sale. The issue gets even more complicated when it comes to purchasing a flat……


  • Social Media & Modern Customer Service

    Social Media & Modern Customer Service

    Darren Bagnall from Manage Your Block looks at the role social media plays in customer service. The importance of social media in marketing is well known, but have you ever thought about utilising the same platforms to provide incredible customer service? According to Social Media Today “1 in 3 social media users prefer social media…


  • Finding the Right Property Managing Agent for Your Block

    Finding the Right Property Managing Agent for Your Block

    Darren Bagnall from Manage Your Block provides an insight into finding the right property managing agent for your block of flats. As a leaseholder you have a few choices when it comes to who should be managing your block. You can take on the responsibility yourself as part of an RMC or by following the…


  • Simple, Effective Software for RMCs

    Simple, Effective Software for RMCs

    Darren Bagnall from Manage Your Block explains how the Manage Your Block software is the simple, effective software solution for RMC’s. With this month’s focus on facilities, we wanted to highlight our software as a communal facility for any residents involved in the management of their block. Manage Your Block has been brilliantly designed by…


  • Handling Neighbourly Disputes

    Handling Neighbourly Disputes

    Darren Bagnall from Manage Your Block explains how to handle neighbourly disputes. As a property manager you may be used to wearing several hats in one day, but the one labelled ‘mediator’ may be one that you’d rather avoid… Being a property manager means being a people manager. Each unit you take responsibility for represents…


  • Why Have Flats Insurance Premiums Increased in 2021?

    Why Have Flats Insurance Premiums Increased in 2021?

    Rich Smeeton from Manage Your Block explains why Flats Insurance Premiums have started to increase in 2021.


  • Setting Up a Fool-Proof Maintenance Programme

    Setting Up a Fool-Proof Maintenance Programme

    Darren Bagnall from Manage Your Block explains how to set up a fool proof maintenance programme for your block of flats. When you think of looking after a block of flats, the first thing that comes to mind is handling maintenance issues- not just as a legal and statutory requirement but also as an essential…


  • Accounting Practices for RMCs

    Accounting Practices for RMCs

    Darren Bagnall from Manage Your Block discusses accounting practices for Residents’ Management Companies. When taking on the role of Residents’ Management Company (RMC) Director or Officer, many tasks that land at your feet may feel somewhat overwhelming- and none more so than accounting and service charge calculations. These tasks are often best left to professionals…


  • Health and Safety Management in Your Block of Flats

    Health and Safety Management in Your Block of Flats

    One of the biggest challenges facing a newly formed apartment block management company is making adequate provision for health and safety measures.  It is important not only to ensure that the current arrangements for areas within the purview of the company are checked and documented, but also that plans are made to protect the wellbeing…