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  • Understanding FCA Guidelines: What Insurance Documents Need to Be Disclosed

    Understanding FCA Guidelines: What Insurance Documents Need to Be Disclosed

    Darren Bagnall from Manage Your Block discusses the FCA Guidelines and looks at what documents need to be disclosed. The Financial Conduct Authority (FCA) released the Policy Statement and Final Rules on the 29th of September 2023 following review of multi-occupancy insurance with changes made effective from the 31st of December 2023.   In the world…


  • Tips on Budgeting for Maintenance and Repairs

    Tips on Budgeting for Maintenance and Repairs

    Darren Bagnall from Manage Your Block provides an insight into the need for budgets when planning repairs and maintenance. Maintenance and repair budgeting plays a crucial role in property management, guaranteeing well-maintained properties, satisfied residents, and minimized unexpected expenses. Here, we offer advice on how to plan your budget effectively for the year ahead. Nevertheless,…


  • Communication Breakdowns: Improving Information Flow Between Owners and Management

    Communication Breakdowns: Improving Information Flow Between Owners and Management

    Darren Bagnall from Manage Your Block discusses the problems caused by a lack of transparent communication between leaseholders and property management. Taking care of a block of flats means taking care of more than just the bricks and mortar. Property Managers’ soft skills are also put to the test, with multiple leaseholders to manage and…


  • Major Works and Service Charges

    Major Works and Service Charges

    Darren Bagnall from Manage Your Block, provides an insight into major works and the process involved. An element of living in a block of flats involves being involved with and often living with major works. Collection of fees, in accordance with the properties Lease are essential for upholding the quality of the building, its amenities,…


  • A Guide to Freehold

    A Guide to Freehold

    Darren Bagnall from Manage Your Block provides an insight into freehold. In the world of property ownership, two commonly mentioned terms are Freehold and Leasehold. While Leasehold is a concept familiar to many, it is equally important to grasp the concept of Freehold ownership. In this guide, we will delve into all things freehold, covering…


  • The Role of Technology in Improving Service: Innovations by Manage Your Block

    The Role of Technology in Improving Service: Innovations by Manage Your Block

    Darren Bagnall from Manage Your Block, looks at how the role of technology has improved service. Property Managers, Residents Management Companies, Right to Manage Companies and Resident Associations have one thing in common. Direct contact with leaseholders who expect a high level of service. With service charges running high, great service could mean the difference…


  • Effective Communication with Residents in Block Management

    Effective Communication with Residents in Block Management

    Darren Bagnall of Manage Your Block, looks at the challenges with residential block management. Managing a residential block brings with it a unique set of challenges. One that is sometimes underestimated is the importance of great communication- with residents, contractors, landlords and managing agents alike. Effective communication doesn’t always come naturally to Directors, who may…


  • Sole Directors – Are You Covered?

    Sole Directors – Are You Covered?

    Darren Bagnall from Manage Your Block discusses how, as a sole Director, it is possible to manage a block of flats. Managing a block of flats can be a complicated and busy occupation. The health and safety, maintenance, and bookkeeping aspects can be daunting and they’re rife with pitfalls. That’s why, in most cases, Residents’…


  • Planning Annual Maintenance for Your Block

    Planning Annual Maintenance for Your Block

    Darren Bagnall from Manage Your Block looks at the importance of planning annual maintenance tasks for your block. Well planned and executed maintenance is the bedrock of property management. It leads to greater control over service charges, reduced likelihood of serious maintenance issues arising and a greater sense of value for your leaseholders. Obviously, the…


  • Using Manage Your Block Features to Support Communal Maintenance

    Using Manage Your Block Features to Support Communal Maintenance

    Darren Bagnall of Manage Your Block looks at how Manage Your Block software can help support communal maintenance. Managing a building’s communal areas, lifts, gates and lighting can become very complicated if you’re not using the right tools to support you. Compliance is an absolute must, but no one would be able to handle all…


  • Effective Management of Service Charge Arrears

    Effective Management of Service Charge Arrears

    Darren Bagnall of Manage Your Block explains how to effectively manage your service charge arrears. Effective service charge collection is crucial to the running of a block. Arrears are quickly felt by property managers and residents alike; through reduced levels of maintenance and a scale back on larger projects. This leads to disgruntled leaseholders, stressed…


  • Is Your Documentation New Year Ready?

    Is Your Documentation New Year Ready?

    Darren Bagnall of Manage Your Block provides some insight into making sure your documentation is ready for the New Year. One of the major perks of utilising Manage Your Block’s software is being able to organise and safely store your documentation. This includes leases, policies, procedures, inspection reports, insurance policies, works orders, receipts, invoices, service…