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Social Media & Modern Customer Service
Darren Bagnall from Manage Your Block looks at the role social media plays in customer service. The importance of social media in marketing is well known, but have you ever thought about utilising the same platforms to provide incredible customer service? According to Social Media Today “1 in 3 social media users prefer social media…
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Finding the Right Property Managing Agent for Your Block
Darren Bagnall from Manage Your Block provides an insight into finding the right property managing agent for your block of flats. As a leaseholder you have a few choices when it comes to who should be managing your block. You can take on the responsibility yourself as part of an RMC or by following the…
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Simple, Effective Software for RMCs
Darren Bagnall from Manage Your Block explains how the Manage Your Block software is the simple, effective software solution for RMC’s. With this month’s focus on facilities, we wanted to highlight our software as a communal facility for any residents involved in the management of their block. Manage Your Block has been brilliantly designed by…
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Handling Neighbourly Disputes
Darren Bagnall from Manage Your Block explains how to handle neighbourly disputes. As a property manager you may be used to wearing several hats in one day, but the one labelled ‘mediator’ may be one that you’d rather avoid… Being a property manager means being a people manager. Each unit you take responsibility for represents…
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Why Have Flats Insurance Premiums Increased in 2021?
Rich Smeeton from Manage Your Block explains why Flats Insurance Premiums have started to increase in 2021.
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Setting Up a Fool-Proof Maintenance Programme
Darren Bagnall from Manage Your Block explains how to set up a fool proof maintenance programme for your block of flats. When you think of looking after a block of flats, the first thing that comes to mind is handling maintenance issues- not just as a legal and statutory requirement but also as an essential…
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Accounting Practices for RMCs
Darren Bagnall from Manage Your Block discusses accounting practices for Residents’ Management Companies. When taking on the role of Residents’ Management Company (RMC) Director or Officer, many tasks that land at your feet may feel somewhat overwhelming- and none more so than accounting and service charge calculations. These tasks are often best left to professionals…
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Health and Safety Management in Your Block of Flats
One of the biggest challenges facing a newly formed apartment block management company is making adequate provision for health and safety measures. It is important not only to ensure that the current arrangements for areas within the purview of the company are checked and documented, but also that plans are made to protect the wellbeing…
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General Health and Safety in blocks of flats
Manage Your Block outlines the key areas of health and safety for blocks of flats to consider. The following summarises the main Health and Safety regulations that apply to leasehold flats and leasehold apartments, but there are many other Health and Safety checks that should be completed. The duty to comply with the regulations falls…
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Managing Leasehold Apartments
Darren Bagnall from Manage Your Block looks at some of the challenges of managing leasehold apartments. If you are a leasehold apartment resident, the prospect of taking control of the affairs of your block by exercising your Right to Manage can be daunting. What professionally approved assistance is available to those undertaking the management of…
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What is Manage Your Block Software?
For apartment block managers and Residents’ Management Companies (RMC) , the administration relating to the upkeep of the building and related tasks can prove overwhelming. But when you use purpose-designed software for managing blocks of flats, fulfilling your responsibilities and accessing block management services and resources can be reduced from a time-consuming chore to a…
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A Guide to Block Management
More and more apartment residents are taking charge of their environments and investments by forming Residents Management Companies. This arrangement gives occupants the opportunity to manage their building as they see fit, in conjunction with their neighbours, to create stable communities and welcoming homes. Of course, any company needs to be well organized administratively if…
Store, Save & Secure – Self management software!
